注意：辣鸡机翻，建议看2楼详细时间！

尊敬的客戶：

我們希望這條消息能找到你。我們寫信通知您一個重要的更新：我們的VPS服務將於31年2023月<>日停止。您堅定不移的信任和支援對我們來說意味著整個世界，我們希望為您提供有關退款流程的基本資訊。

退款政策和時程表：

1.退款申請期：即日起至10年2023月<>日，我們將接受客戶的退款申請。

2.退款處理：我們將認真審查和處理所有退款申請，退款金額根據您購買的服務計劃的剩餘天數計算。

3.統一退款日期：為確保退款流程順利進行，我們將退款截止日期設置為20年2023月<>日。在此日期之前，我們將處理所有批准的退款，退款金額將退還至您的原始付款帳戶，預計在幾個工作日內完成。

我們理解終止我們的VPS服務可能會給您帶來不便，對於由此可能造成的任何中斷，我們深表歉意。我們的團隊完全致力於為您提供支援，並使退款流程盡可能高效。

同時，我們建議您採取必要步驟備份數據，並在服務終止日期之前安排遷移到其他服務提供者。

如果您對退款流程或服務遷移有任何疑問或需要説明，請隨時聯繫我們的專業客戶支持團隊。我們在這裡協助您的每一步。我們再次衷心感謝您多年來的信任和支援。很榮幸能為您服務，我們希望將來有機會為您提供説明。

感謝您選擇我們的VPS服務。

熱烈的問候。

雲動力團隊

日期：31 年 2023 月 <> 日

Dear Customers,

We hope this message finds you well. We are writing to inform you of an important update: our VPS services will be discontinued on August 31, 2023. Your unwavering trust and support have meant the world to us, and we want to provide you with essential information regarding the refund process.

Refund Policy and Timeline:

1.Refund Application Period: From now until August 10, 2023, we will be accepting refund requests from our customers.

2.Refund Processing: We will diligently review and process all refund requests, with the refund amount calculated based on the remaining days of your purchased service plan.

3.Unified Refund Date: To ensure a smooth refund process, we have set the refund deadline as August 20, 2023. Before this date, all approved refunds will be processed and the refund amount will be returned to your original payment account, expected to be completed within a few business days.

We understand that the discontinuation of our VPS services may cause inconvenience, and we sincerely apologize for any disruption this may cause. Our team is fully committed to supporting you and making the refund process as efficient as possible.

In the meantime, we encourage you to take necessary steps to back up your data and arrange migration to alternative service providers before the service termination date.

If you have any questions or require assistance with the refund process or service migration, please do not hesitate to reach out to our dedicated customer support team. We are here to assist you every step of the way. Once again, we extend our heartfelt appreciation for your trust and support over the years. It has been an honor to serve you, and we hope to have the opportunity to assist you in the future.

Thank you for choosing our VPS services.

Warm regards.

                                                                                                                                                      The cloudpowerall Team

                                                                                                                                                       Date: July 31, 2023