Here's Jia Yangqing's clarification on fake reviews:

1.I didn't leave Ali, it's normal for me to travel back and forth between China and the US. After returning from the United States this time, I was first quarantined in Shanghai for two weeks, but then because of illness, I didn't want to cause trouble to everyone, so I chose to go back to see a doctor.

2. After the quarantine period expires, when taking an international flight, you can purchase a ticket to the airport as usual. This does not require special approval.

3. A friend gave me some appalling Chinese translations. Please don't get me wrong, what "connected" really means: since I can't get a cab online, I just asked a friend to help me get a cab to the airport.

4. I saw and felt the spirit of everyone to overcome difficulties together. I hope all is well.